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Order Processing and Fulfillment Execution Own the execution and processing of all "Closed-Won" orders in Salesforce (SFDC), ensuring every data point matches the final executed contract. Meticulously manage the order fulfillment process, ensuring accurate and timely delivery of license key provisioning to customers. Maintain strict Service Level Agreements (SLAs) for order processing, particularly during high-volume periods, to ensure business continuity and sales velocity. Invoicing Compliance and Integrity Generate and validate customer invoices, ensuring adherence to internal financial controls and compliance with ASC 606 revenue recognition standards. Perform daily and weekly reconciliations of orders, invoices, and revenue schedules to guarantee the integrity of financial reporting data within the Post-Billing Case Queue. Proactively identify and flag non-standard terms (e.g., custom payment terms, unique discounts) that could impact the timing or amount of revenue recognition. Cross-Functional Issue Resolution Act as the primary point of contact for resolving complex billing, invoicing, and fulfillment issues escalated by Finance, Sales, or Customer Success. Utilize Salesforce, Stripe, and other internal systems to investigate discrepancies, determine root causes, and process necessary adjustments (credit memos, billing corrections). Time Commitment and Visibility Due to the high-volume, deadline-driven nature of this role, extended hours and potential weekend support are required during End of Month (EoM) and End of Quarter (EoQ) close periods. Maintain high visibility and responsiveness during critical windows to prevent processing delays and ensure zero carryover.
3-5 years of experience in Billing Operations, Revenue Operations, or Finance within a high-growth SaaS or B2B technology environment. Advanced functional expertise in Salesforce (SFDC) and CPQ is required. Experience with billing platforms (e.g., Stripe, NetSuite, or Zuora) is highly preferred. Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Strong working knowledge of ASC 606 and general revenue recognition principles.
Billing Operations Specialist
SonarSource
Genevafull-timeOperationsHybrid
Posted 23 February 2026
Benefits
Equity / Stock Options
About this role
The Impact You Will Have:
The Billing Operations Specialist is a highly visible, execution-focused expert responsible for managing the final, critical steps of the quote-to-cash (QTC) process. This role demands exceptional attention to detail and the ability to process high volumes of orders with surgical accuracy.
As the guardian of operational compliance, your work directly impacts revenue recognition, cash collection, and overall customer satisfaction. You will own daily, detailed queue management, ensuring seamless billing execution and strict adherence to financial standards like ASC 606.
This role is a fixed term contract until end of December 2026.
What You Will Do Daily:
The Experience You Will Need:
We Value Diversity, Equity, and Inclusion:
At Sonar, we believe that our diversity is our strength. We are a global company that values and respects different backgrounds, perspectives, and cultures.
We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
All offers of employment at Sonar are contingent upon the precise results of a comprehensive background check and reference verification conducted before the start date.
We do not currently support visa candidates in the US.
Applications that are submitted through agencies or third party recruiters will not be considered.