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Relationship Manager - m/w/d (R-18828)

Dun & Bradstreet

Urdorf - Switzerlandfull-timeSalesHybrid

Posted 25 February 2026

About this role

As a Relationship Manager, you will be responsible for driving sustainable growth by building strong, trusted relationships with new and existing clients. Acting as a strategic advisor, you will help customers achieve their business objectives through Dun & Bradstreet’s solutions, while owning the commercial performance of your portfolio. This role combines consultative, face-to-face selling with proactive account management and opportunity development.

Key Responsibilities:

  • Build and maintain strong client relationships, acting as a trusted advisor through insight-driven conversations
  • Maintain and grow recurring revenue through renewals, win-back initiatives, and cross-sell / up-sell opportunities
  • Proactively develop new business within existing and defined prospect accounts in close collaboration with Solutions Sales
  • Protect existing revenue through regular account management and reviews, identifying churn risk early
  • Own the end-to-end sales cycle, including negotiation, contracting, approvals, and stakeholder alignment
  • Manage a strong and accurate sales pipeline, ensuring reliable forecasting and high CRM data quality


  • Essential Requirements:

  • 2+ years of field sales experience or 5+ years in a senior Inside Sales / Relationship Management role
  • Proven success in structured, value-based sales approaches such as MEDDICC, including opportunity qualification and deal progression
  • Strong ability to identify economic buyers, decision processes, decision criteria, and quantified business outcomes
  • Consultative and analytical mindset with the ability to assess client business, organizational, and technology environments
  • Excellent communication, presentation, and negotiation skills in a global corporate environment
  • Experience with CRM tools (e.g. Salesforce), professional sales methodologies, Microsoft Office, and fluency in English (additional languages are a plus)
  • All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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