Business Operations Specialist, 80-100% (f/m/x)

comparis.ch is Switzerland’s leading comparison platform. For over 30 years, we have compared rates and services from health insurers, insurance companies, banks, and telecom providers, and offer the country’s largest online marketplaces for real estate and cars. Our comprehensive comparisons create transparency and help users make the right decisions for themselves. With over 80 million visitors per year, we are one of Switzerland’s most visited websites. Nine out of ten people know us as THE independent comparison platform in Switzerland.

Now that you know about our company, let’s get to the point: we need your support!

• You analyse and optimise business processes across the entire partner lifecycle – from acquisition and onboarding to activation, retention, and reactivation.
• You identify bottlenecks and unnecessary manual tasks and develop solutions to simplify our operations and make them more scalable.
• You analyse relevant business and operational KPIs, further develop reports and dashboards, and translate insights into concrete actions.
• You plan and execute operational projects, coordinate with the teams involved, and ensure that improvements are successfully implemented in day-to-day operations.
• You continuously improve our operational systems and workflows, particularly in Zoho CRM and Zoho Desk, while ensuring high data quality and process consistency.
• You investigate complex operational challenges, develop solutions together with the relevant teams, and ensure their successful implementation.

• Several years of professional experience in Business Operations, Marketplace Operations, Process Management, Sales Operations, or a comparable role.
• Experience in analysing and optimising operational business processes.
• Strong analytical skills and experience working with KPIs, data analysis, and reporting tools.
• Experience with CRM systems (e.g. Zoho), as well as a good understanding of workflows and automation.
• Experience independently managing cross-functional projects.
• A solid technical understanding, particularly of digital platforms, data flows, and system integrations.
• Excellent German and good English language skills.

• Initiative and Ownership: You proactively identify areas for improvement, take action, and independently drive initiatives forward.
• Analytical Thinking: You get to the root of problems, identify connections, and develop pragmatic solutions that work in day-to-day operations.
• Business Acumen: You think beyond individual tasks and understand how operational processes contribute to overall business success.
• Communication Skills: You enjoy collaborating with different teams and can communicate complex topics clearly and effectively.
• Organisation and Prioritisation: You stay on top of multiple parallel initiatives, set clear priorities, and focus on what matters most.

At Comparis, we believe that empowering our employees leads to the best results. We foster a culture of transparency, mutual respect, and trust. Lifelong learning is part of our DNA-we try new things and continuously develop as individuals and as a team. You can expect flat hierarchies, a high degree of autonomy and creative freedom, and a competent, motivated team that supports you and helps you grow. Last but not least, we offer flexible working hours, the possibility to work remotely, and the option to take unpaid leave.

Then don’t hesitate-apply today! If you have any questions, Simone, our People Business Partnerin, will be happy to help. We look forward to your application!

Note for recruiters: For this position, we only consider direct applications.